Facing the Challenges

Despite receiving less funding and having access to fewer resources, Safety Net Hospitals shoulder a greater proportion of at-risk patients than regular facilities. Even though these hospitals only make up 5% of all hospitals in the US, they administer 20% of all charity care.¹ This has rapidly increased in recent years, and as the number of uninsured patients continues to rise and federal funding drops, more and more of these crucial hospitals will begin to suffer from financial challenges.¹ These hospitals provide essential services to hundreds of thousands of Americans, but unfortunately they increasingly struggle with negative forces within the industry. So how can these facilities ensure that they achieve both their mission AND maintain their margins despite these harsher conditions?


In different ways, Safety Net Hospitals all strive to achieve the same goals: adhering to high ethical standards and fiscal responsibility, all while delivering sustainable and high-quality care to at-risk populations. When these hospitals are faced with falling margins, decreased funding, and higher levels of uncompensated care, these goals are difficult to achieve. However, with the help of an operational command center, your hospital can overcome the odds and accomplish your mission of providing quality care and serving your community.

Operational Command Centers and Essential Hospitals

How do you successfully achieve your mission and priorities within such a complex and challenging environment? Coordinating the progression of patient care and orchestrating that care using a command center ensures that no patient gets left behind.


Patient Experience

Quality of Care

Reliable Operations

Cost Reduction

Partnering With America’s Essential Hospitals

As a corporate member of AEH, Care Logistics is working to address the unique needs of Essential Hospitals and solve the challenges faced by organizations like yours, so that you can continue to do what you do best: serving your community.

In order to best serve Essential Hospitals, Care Logistics offers services tailored towards rescuing revenue, as well as fees based on results. Build operational reliability, improve care quality, enhance patient engagement, drive efficiency, and achieve performance excellence with our performance-based offering. When you succeed, we succeed.


Command Centers - Did You Know?

Not All Command Centers are Created Equal:

Despite different claims, not all command centers provide the same results. Depending on the technology and processes implemented with the command center results can often vary. Keep Reading

Incident vs Operational:

During the pandemic, many hospitals created incident command centers to handle the influx of patients and keep hospitals functioning in times of crisis. While this can often be confused for an operational command center, these incident command centers only offer a fraction of the capabilities that operational command centers offer. Keep Reading

Levels of Functionality:

In the same way different command center models bring different results, these different models also offer different levels of functionality. We have sorted these levels of functionality into 3 categories: 1.0, 2.0, and 3.0. Keep Reading

Downloadable Guides

Understand the full command center ecosystem, effectiveness of different models, the different levels of functionality, limitations of most models and how to overcome them, and find out what industry analysts have to say about them.


Patient progression is often a missing piece that links the command center to nursing units after implementation. Find out more about this important component using our comprehensive guide.


Results From Your Peers

An Independent Study has shown that the unique components of a Care Logistics Operational Command Center deliver many improvements across different measures, but most notably:

These savings can be used to support at-risk patients and care for your community.


Grady Health System

Persevering During Crisis - How Grady Health System Thrived While Other Hospitals Merely Survived

With a drastic and sudden decrease in available beds, a huge increase in trauma cases, and unpredictability brought on by COVID-19, it was crucial that the Grady team had visibility to both available beds and patient location. Fortunately, these potential disasters occurred just as Grady was going live with their new operational care coordination center process and technology in partnership with Care Logistics.


Different hospitals, similar problem: Progressing patients through care


Watch Now: Achieve Your Mission with an Operational Command Center

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Tell Us Your Story

Share your hospital’s operational challenges for a chance at 25% off an Operational Discovery Audit, a comprehensive report on your facility’s most pressing opportunities for improvement.


The Healthcare Divide | FRONTLINE

How pressure to increase profits and uneven government support are widening the divide between rich and poor hospitals, endangering care for low-income populations.

Explore Care Logistics Solutions

Because each healthcare organization is unique, three different paths have been created to begin achieving performance excellence in the progression of care. Since you know your organization well, consider your operational footprint and culture as you evaluate your choices. Keep Reading

You're On a Mission. Don't Let Roadblocks Get in the Way.

While proper capacity management is important for all hospitals, it is especially critical for hospitals working to achieve their mission to provide essential care to vulnerable and underserved populations. Keep Reading

The Key to Resolving Progression Barriers Faster

Where do care teams spend most of their efforts on progression barriers? Can we do better? Through an independent study done by Care Logistics, we were able to identify: Where care teams spend the most time resolving barriers, how much time is lost on average for each barrier category, and the impact a patient progression focus can have on progression barriers. Keep Reading

Is Your Command Center Bed-Centric or Patient-Centric?

You’ve planned well, you’ve spent a significant amount of time and capital on your operational command center, but your LOS goals are still falling short. You have greater visibility to the availability of beds, so what could be missing? Keep Reading