Many hospitals have struggled as a result of the lost revenue from deferred and cancelled elective surgeries due to the recent crisis. The challenges continue as patients are slow to return for postponed procedures and reluctant to visit the ED out of concern that it is not safe to go back into the hospital yet. Controlling costs has helped offset some of the revenue losses, but it only goes so far.
Hospitals now have an eye on rescuing and restoring revenue. However, given the smaller patient volumes most hospitals are seeing now, how can your organization ensure you are maximizing revenue from care provided to the patients who do return?